Welcome to the Steiner Customer Service Portal.

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Steiner Parts Direct Order spare parts and replacement eyecups. Shop replacement parts

Technical Support Submit a request for product questions or return assistance. Please allow up to 1-3 business days for a response.

Repair and Parts Turnaround Repairs and parts requests typically take approximately 2–3 weeks to complete.

Steiner on YouTube Watch product videos and learn more about your Steiner optics. Watch on YouTube Steiner Heritage Warranty See warranty coverage and complete terms. View warranty coverage IMPORTANT WARRANTY INFORMATION Products Made Before 2014 Review the non-Heritage warranty terms for products manufactured before 2014. Read pre-2014 warranty terms

Product Registration Failure to register your product does not diminish your warranty rights.

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Thermal Product Registration

Submit a Request

Open a case to request product support or warranty service.

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My Returns

View the status of returns (RMA) requests including tracking info.