We will be closed on November 28th and 29th for Thanksgiving.

Welcome to the Steiner Customer Service Portal.

First time here? We will walk you through the registration
process if you’ve not logged in before.

Please submit a request, and our Technical Support team will be happy to address your questions or assist you with a return. This is the most effective way for us to communicate with you. We kindly ask that you allow up to 5 business days for a response. Please note that submitting multiple inquires in multiple communication channels will not expedite the process. Thank you for your understanding.
Please also allow an additional 4-6 weeks for Repairs and Parts Requests. Live agents will not contact you unless we have a specific question about your repair. All of our automated communications will be sent out via email. Specifics about your repair will be on your RMA return paperwork, or you can login to your account to see repair notes.
Visit our YouTube page for informative videos and product information.
Steiner YouTube
Visit the following link for complete warranty information.
Steiner Warranty
Failure to register your product does not deminish your warranty rights.

8am-4:30 pm

8am-Noon MST.

We are open for walkin service Monday-Thursday 8am-4pm.

Submit a Request

Open a case to request product support or warranty service.

My Cases

View latest updates or respond to your existing support cases.

My Returns

View the status of returns (RMA) requests including tracking info.